Privacy Policy

Privacy Policy
Jennifer's of Walsall is committed to respecting and protecting the privacy rights of customers
This privacy policy explains how we collect, store and use personal information about you when you browse ("the website"), shop with us or otherwise provide your personal information to us. It details the type of personal information we collect from you, how we use it and the rights you have in regard to our use of it. By accessing, browsing or otherwise using the website, you confirm that you have read, understood and agree to this privacy policy in its entirety.
We respect your right to privacy and will only process personal information you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any other applicable privacy laws.
About Jennifer's of Walsall:
Jennifer's of Walsall is a trading name for Jennifer Roberts (Sole Trader). United Kingdom
The personal information we collect about you:
When you make a purchase from Jennifer's of Walsall (including purchases made through the website, over the phone or on an order form) we may collect the following personal information about you:
Your contact details
Billing and delivery postal address,
Telephone and email
 if you have registered with us, your customer number
How and why we may store and use your personal information:
to make the website available to you if you have a registered email address, customer number or password
for processing and despatching your order.
to keep you informed about the processing of your order
to quality assure service levels provided by Royal Mail and our designated delivery company
to obtain feedback on your shopping experience with us to assist with improving how we operate
to obtain feedback on our products and services to assist with our quality control.
for any related purposes, or where we have a legal right or duty under and order of a governmental or law enforcement body to use or disclose your information (including for crime and fraud prevention and related purposes)
Except as Set out in this privacy policy, we will not disclose personal information to any third party, but where information is disclosed, a record of that information may be kept.
Responsibility to young persons

We do not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under the age of 18, you must not use the website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.
The website uses cookies which are small information files which are sent to your computer and stored on your hard drive. If you have registered with us your computer will store a cookie which saves you time when you revisit the website. This aids the functionality of the website, speeds up your online shopping experience and enables us to provide you with products and services which are more relevant to your individual requirements. A cookie does not give access to your computer or any personal information about you. You may change your website browser settings to reject cookies, although this may impair the functionality of the website, and you will be unable to register or place an order online as a cookie is used to store a customer number. For further information about cookies, including how to refuse them, please Visit www.alleboutcookies_org.

We are committed to ensuring that your personal information is secure. To prevent unauthorised access or disclosure. we have suitable electronic, physical and management systems to safeguard personal information. Our computer systems are protected to prevent intrusions (hacking) via the internet. However. whilst we take appropriate measures to safeguard personal information, no transmission over the internet can be ever guaranteed secure.
False emails
We will never ask you to confirm full account via email. If you receive an email claiming to be from Jennifer's of Walsall asking for your account details, please ignore it and do not respond.
We do not send out Newsletters or Special Offers via email, If you receive an email claiming to be a Newsletter or a Special Offer from Jennifer's of Walsall please ignore it and do not respond
Your Rights:
You have the following rights
to ask what personal information we hold about you, subject to the relevant fee at the time specified by law
to ask us to update or correct, free of charge, any out-of-date or incorrect personal information we hold about you
to opt out of any marketing communications that we may send you.

Contact Details:
Jennifer Roberts
Tall Timbers
Hawthorne  Drive
Wheaton Aston
ST19 9NQ
Tel : 07547 754016
Please note that we are an online retailer and do not have a shop or showroom for visitors.
All purchases have to be made either through Paypal or by sending a cheque to the above address and made out to J M Roberts. We do NOT accept payment by card for phone orders.
Jennifer's of Walsall © 2017